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"Instead of building the car, [vehicle manufacturers] need to build the brand and the relationship with the customer. By Peter Gutierrez onThe Internet of Things will usher in new opportunities for the automotive industry, but according to one industry executive, the manufacturers have to rethink their revenue and business models to stay competitive, and look beyond simply connected services. He said that while brands that sold luxury and work vehicles would find this transition easier to make due to existing brand loyalty, the risk will be more apparent for low to mid-market passenger vehicle manufacturers. A number of manufacturers have already started on this journey of 'transport-as-a-service', and are moving away from their established revenue streams. "Recognising growth and revenue is going to change, and margin models cannot be counted on for much longer.
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