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Cox Automotive is a subsidiary of Cox Enterprises Inc., an Atlanta-based company with revenues of $18 billion and approximately 60,000 employees. O'Neil explained that Cox Automotive data and industry insights show that consumers continue to be frustrated with several aspects of the car buying process. 3 Cox Automotive Emotional Connections Study, 2016. For more information about Cox Automotive, visit www.coxautoinc.com. According to a recent Cox Automotive study3, shoppers spend the majority of their in-store time at a dealership on an emotional rollercoaster that has a deep valley of negative emotions.
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